- A fever (greater than 100.4) has developed or you have chills or others signs of an infection.
- You feel light-headed, dizzy when standing or rising from a sitting position.
- Diarrhea has not abated over 24-48 hours despite treatment.
- Bleeding has developed from your nose, gums or red spots on your arms or legs are apparent.
- Nausea and/or vomiting is not controlled and/or impairs maintenance of
- Sores have developed on your mouth and/or throat.
- White patches have developed in the mouth.
- Bloody or black stools have been noted.
- A cough, trouble breathing, or chest pain has developed.
- Calf pain, swelling, or redness in the legs or feet (which could signify a blood clot) have developed.
- Abnormal vaginal discharge, itching, or odor has developed.
- New or uncontrollable pain has developed.
- Numbness, tingling, or pain in your extremities has developed.
- Redness, swelling, increasing pain, excessive bleeding, or a “pimple” at the site of your IV or chemotherapy administration.
- Hearing or vision changes, gait impairment (falls or near falls), new unexplained headache, speech impairment, excessive sleepiness or weakness of an extremity had have developed.
- Exposure to someone with an infectious illness, including chickenpox.
- Unexplained weight gain or loss of 10 pounds or more.
- An unexplained rash has developed.
In case of an emergency, call 911.
Phone Calls, After-hours and Emergencies
If you need urgent care during office hours, please call our Fountain Valley office directly at (714) 378-7330 or our Laguna Hills office at (949) 380-2670 and tell the person answering the call that it is an emergency. A nurse, physician assistant or doctor will evaluate your situation and give your or caregiver immediate instructions.
Calls about medication refills, appointments, or other routine concerns should be placed during office hours, 9 a.m. to 5:00 p.m. Monday through Friday. Narcotic prescriptions cannot be filled after office hours. Our goal is to return calls within one business day.
After hours patient and hospital calls (from 5 PM-9AM weekdays and on weekends, holidays) are processed through our answering service. A physician or physician assistant is always available and will usually immediately take the call. If the on-call provider is temporarily occupied, a call/message will be returned with minutes. If you do not receive a call back within 30 minutes please call the answering service again.
IF AT ANY TIME YOU EXPERIENCE A LIFE-THREATENING EMERGENCY, CALL 911 IMMEDIATELY. INFORM THE ER ON ARRIVAL THAT YOU ARE UNDER OUR CARE.